Microsoft Bluetooth Notebook Mouse 5000 Mac/Windows

I returned the mouse to the dealer who sent it to me because it was defective, and I have not heard anything in return.

Might Amazon be able to help me?
Rating: 1 / 5

Well I was really excited to recieve this product. I had searched for some time to find the right bluetooth mouse, and one that would work nativly with my new laptop. I made the purchase and began the waiting process. About a week later I checked the status on Amazon to see that the product had been damaged. Upon further review on the UPS website I found that the product had not been damaged but instead during the shipping process (from one UPS facility to another) the packaged had been opened and emptied. The UPS website went as far as to say they threw away the empty package. I contacted both Amazon and UPS to discuss what happend, Amazon promptly refunded the purchase and UPS refused to discuss it. So all in all im sure its a great product, and I hope the theif from UPS is enjoying his early Christmas gift. I would like to commend Amazon on their no hastle policy for this, but condem them for choosing UPS as a shipping partner.
Rating: 4 / 5

Proving once again that Microsoft can’t really do anything correct, other than making Office, this mouse does not work any better than a regular old wireless mouse. In fact, I think a Logitech wireless non-bluetooth worked better, though dying prematurely. I have to go through some repeatedly annoying setup/connection process every time I restart my computer. Almost every time anyhoo.

Right after I bought this, Microsoft put out the same model in a package that said “for Macs,” but an article I read, explained it is only the package that is any different from my model.

Anyhoo, once again. Microsoft does not care about the consumer, makes inferior products, and yes, it is worth paying double, triple, quadruple what you pay for a PC or PC products, to get Apple.
Rating: 2 / 5

Hi, I’m from Singapore and I bought this mouse on 16 Nov when it was first released in Singapore. I liked the look, colour, and design of this mouse, and the Bluetooth function worked flawlessly, but this is the worst mouse I’ve ever bought. What’s the reasons:

1. Before opening the package of this mouse (and any other Microsoft Mouse), you cannot tell if the scroll wheel is smooth and frictionless, sticky and rubbery but lack tactile feedback, or with the tactile feedback that most mouse provides. This mouse provides the tactile feedback type scroll wheel…. In comparison, all Logitech mouse provide standard and consistent tactile feedback, except for the new MX/VX Revolution/Nano with MicroGear Scroll Wheel which can switch between smooth frictionless scrolling and tactile feedback scrolling. And you can tell that by looking at the box!

2. The scroll wheel is a hugh disaster! The spring loaded tactile feedback is so strong that within an hour of use, my finger is already in pain. Also, this scroll wheel has several design flaws. Firstly, scrolling down is relatively quiet, but scrolling up produces a distracting ‘tack’, ‘tack’, ‘tack’ sound that’ll drive you nuts! Also, at a certain position when scrolling down, the scroll wheel will get stuck and I need to use even high force to ‘jump’ over the stuck position. I’ve used mouse from cheap unbranded make, I’ve used Logitech’s mouse, I’ve used Labtec cordless mouse, and even A4Tech’s mouse, but they all have a consistent and comfortable scroll wheel tactile feedback.

3. The Back button cannot be re-assigned to another function, even when I installed the latest Microsoft IntelliPoint 6.2 software. I couldn’t even find support for this mouse from the list of mouse that this software supports! Although the mouse does not require any software to work on its own, installing the Microsoft IntelliPoint software provides features such as customising the scroll speed, and providing indication on battery strength. However, even choosing another similar mouse with a customisable Back button does not allow me to customise this mouse’s Back button. It’s stuck to standard IE Back function!

4. Finally, the support from Microsoft totally sucks! Within a day of purchase, I used the microsoft support web site to complain about the mouse. I keyed in my mouse’s product ID and it shows that the mouse I purchased qualified for on-line support. I then type out my unhappiness and demanded for warranty support to either repair, replace, or refund my purchase. I received an e-mail confirmation stating that Microsoft will reply to me on my submission in 1 business day. Guess what? 2 weeks later and I didn’t even hear them fart! They have failed terribly on their on promise on customer support!

I’ve used and liked Logitech products but has never experienced such poor design like microsoft’s. Wonder what engineer they employed to design their hardware.

By the way, I threw in this mouse for free (even though it cost me SIN$74.90) when a buyer bought my laptop. Guess no hard feelings for me since I HATED this mouse so much! If I used it for another day, I’ll damned sue Microsoft for finger injuries.

Buyers beware! Judge for yourself if my experience is the truth or I’m just trying to make a piss at microsoft….

Thanks!
Rating: 1 / 5

I like the size of this mouse; it’s a little larger than my old wireless-with-USB Notebook Optical Mouse 5000. But that’s about the only good think I can say for the product.

The ergonomic design is a failure. There’s a switch onthe back labelled with the “0/1″ symbol for power. But it’s a slider switch; is power on when it is to the left, or to the right? Why didn’t Microsoft label it? The battery light might show steady green, flashing green, or flashing red. Is that indicating connection status to me, or battery status, or both?

The mouse is unsupported; in February and March of 2008, I tried to download documentation for it from the Microsoft site, but it isn’t listed in the drop-down lists at the mouse documentation page. It’s amazing that Microsoft will spend so much effort on developing and shipping a product, only to blunder support for it by forgetting to post a link to it on a website. If Microsoft has so many products that they can’t remember to post all the docs (or notice when some are missing), how can they realistically expect customers to know which product to choose?

I’ve used the mouse happily for the last four months or so, but now that it is failing to connect to my machine, I can’t continue to use it until I find some documentation…
Rating: 1 / 5